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Community guidelines

Last updated: 13 September 2026

Share first-hand information

Describe what you personally experienced. Separate facts from opinion and use accurate dates, locations and payment details where possible.

Protect people and private information

Do not identify individual enforcement officers, upload faces, or publish parking charge references, full vehicle registrations, home addresses, payment details or other personal information.

Support claims responsibly

Evidence can be uploaded privately where the product offers that option. Do not alter documents or make allegations you cannot reasonably support.

Moderation

Reports may be reviewed, redacted, hidden, excluded from Trust Scores or removed when they are unsafe, irrelevant, misleading or cannot be published responsibly.

Respectful participation

Do not post threats, harassment, discriminatory content, spam or instructions for unlawful activity.

CarCard — Your car. One digital account.

Your car. Everything in one place. Documents, history and parking protection.

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